Terms of Service

Legal terms governing your use of our cybersecurity training services and advertising practices

Introduction and Scope

These Terms of Service govern your use of CyberGuard Academy's cybersecurity training programs, website, and associated services. By accessing our platform or enrolling in our programs, you agree to comply with these terms and our advertising platform compliance requirements.

We maintain partnerships with major advertising platforms including Google Ads, Facebook (Meta), and Microsoft Advertising. Your use of our services indicates acceptance of data collection and targeting practices outlined in these terms and our privacy policy.

These terms are effective as of August 15, 2025, and supersede all previous versions. We reserve the right to modify these terms with appropriate notice to users. Continued use of our services after changes constitutes acceptance of the updated terms.

Advertising and Marketing Terms

Data Collection for Advertising

Consent Requirements

  • Explicit consent required for advertising cookies and tracking
  • Granular consent options for different advertising purposes
  • Withdrawal of consent available at any time through our cookie preferences
  • Age verification for advertising consent (minimum 16 years)
  • Clear disclosure of third-party advertising networks usage

Types of Data Collected

  • Behavioral advertising data including page views and interaction patterns
  • Cross-device tracking for consistent advertising experiences
  • Geographic and demographic targeting information
  • Interest categories derived from cybersecurity training engagement
  • Conversion events and goal completion tracking

Advertising Targeting Practices

Interest-Based Advertising

  • Cybersecurity professionals and IT career changers
  • Technology education and professional development
  • Business and corporate training interests
  • Industry-specific targeting for security professionals

Remarketing Activities

  • Website visitors who viewed specific program pages
  • Users who engaged with contact forms or program information
  • Lookalike audiences based on successful student profiles
  • Frequency capping to prevent advertisement overexposure

Marketing Communications

  • Email marketing with clear opt-out mechanisms
  • Educational content and program updates
  • Social media advertising across professional platforms
  • Affiliate marketing disclosure and transparency

User Obligations and Prohibited Uses

General User Obligations

Accurate Information Provision

Provide truthful and current information during enrollment and throughout your training program.

Age Requirements

Minimum age of 16 for advertising consent, 18 for contractual obligations without parental consent.

Account Security Responsibilities

Maintain confidentiality of account credentials and notify us immediately of unauthorized access.

Compliance with Applicable Laws

Follow all applicable local, provincial, and federal laws in your use of our services.

Respect for Intellectual Property

Honor copyrights, trademarks, and proprietary rights of CyberGuard Academy and third parties.

Prohibited Activities

Ad Fraud or Click Fraud

Artificially inflating advertisement clicks, impressions, or engagement metrics.

Bot Traffic or Automated Interactions

Using automated systems to interact with our website or circumvent tracking systems.

Misleading Engagement Metrics

Creating false engagement signals or manipulating advertising measurement systems.

Data Scraping or Harvesting

Extracting data from our platform through automated means or bulk downloads.

Content Restrictions

No illegal content, spam, malware, misleading practices, or violations of advertising standards.

Platform-Specific Compliance

Google Ads Policies Compliance

Content Standards

  • Prohibited Content: No counterfeit goods, dangerous products, or inappropriate content
  • Educational Services: Clear, relevant, and professional cybersecurity training content
  • Technical Requirements: Functional landing pages with accurate tracking implementation
  • Editorial Standards: Grammar, spelling, and professional presentation compliance

Data Usage and Consent

  • EU User Consent: Full compliance with Google's EU user consent policy
  • Data Use Policies: Adherence to Google's customer match and audience policies
  • Consent Management: Implementation of Google Consent Mode v2
  • Transparent Disclosures: Clear privacy policy and data usage explanations

Facebook/Meta Advertising Policies

Community Standards

  • Authentic Identity: Truthful representation of CyberGuard Academy and services
  • Prohibited Content: No discriminatory practices or misleading educational claims
  • Educational Advertising: Professional development content with clear value propositions
  • Business Verification: Verified business status for advertising credibility

Data Use Restrictions

  • Custom Audience Terms: Compliance with Facebook's custom audience guidelines
  • Pixel Usage Guidelines: Proper implementation of Facebook Pixel tracking
  • Data Sharing Permissions: User consent for cross-platform data sharing
  • Professional Categories: Compliance with employment and education advertising standards

Microsoft/Bing Ads Policies

Editorial Guidelines

  • Professional Standards: Grammar, punctuation, and spelling accuracy requirements
  • Landing Page Requirements: Relevance, functionality, and transparency standards
  • Educational Content: Clear cybersecurity training program descriptions
  • Trademark Policies: Intellectual property compliance and protection

Data Collection Terms

  • Microsoft Advertising: Compliance with UET tag implementation and data usage
  • Geographic Restrictions: Compliance with country-specific advertising limitations
  • Professional Targeting: LinkedIn integration for B2B cybersecurity professional targeting
  • Audience Segmentation: Proper use of remarketing lists and audience creation

Liability and Disclaimers

Advertising-Related Disclaimers

No Guarantee of Results

We do not guarantee specific advertising results, return on investment, or marketing outcomes.

Third-Party Platform Availability

Advertising platform availability and features may change. We are not responsible for platform outages or policy changes.

Campaign Performance Variations

Advertising performance may vary based on market conditions, competition, and external factors beyond our control.

Data Accuracy Disclaimer

While we strive for accurate tracking, advertising data may contain discrepancies due to technical limitations.

Limitation of Liability

Third-Party Platform Limitations

No liability for third-party advertising platform outages, data breaches, or policy violations.

Maximum Liability Cap

Total liability limited to the amount paid for services in the 12 months preceding the claim.

Consequential Damages Exclusion

No liability for indirect, incidental, special, or consequential damages including lost profits.

Force Majeure

No liability for delays or failures due to circumstances beyond our reasonable control.

Legal Information and Dispute Resolution

Governing Law and Jurisdiction

Applicable Law

  • Governed by the laws of the Province of Ontario and Canada
  • Compliance with federal privacy and advertising regulations
  • International advertising law compliance where applicable
  • GDPR and CCPA compliance for international users

Dispute Resolution Process

  • Informal resolution attempts required before formal proceedings
  • Mediation encouraged for advertising-related disputes
  • Ontario courts have exclusive jurisdiction for legal proceedings
  • 30-day notice requirement for dispute initiation

Service Modifications and Contact Information

Changes to Terms

  • 30-day advance notice for material changes
  • Continued use constitutes acceptance of updated terms
  • Right to terminate service upon material changes
  • Version history maintained for reference

Legal Notice Procedures

  • Written notice required for legal matters
  • DMCA takedown request procedures available
  • Subpoena and legal process compliance
  • Law enforcement cooperation protocols

Effective Date and Updates

These Terms of Service are effective as of August 15, 2025, and supersede all previous versions.

For questions about these terms or to report violations, please contact us through our website contact form. We are committed to resolving disputes fairly and maintaining transparent communication with our users.